Partner Craig Bell explains how Berwick-upon-Tweed’s diabetic retinopathy screening contract has enhanced their store’s reputation. | more
EOS in Blackburn: Getting involved in EOS is not only sensible, it’s profitable
Blackburn partner Stuart Ingleby on why EOS provision will be crucial to maintaining our status as clinicians rather than simply specs sellers. | more
Clinical outcomes reporting
Find out how this new report is set to revolutionise how stores harness and act on their data on recall, referrals and record-keeping. Includes video. | more
What could the EOS diploma add to your store?
As a Specsavers employee, you can view anything in ProFile and access online CET by logging in with your iLearn username and password. Log in now or find out more for advice on logging-in, email | more
Making glaucoma everyone’s business
Hereford partner Darren Smith explains how the whole store team has embraced glaucoma training at every level, to better serve glaucoma patients in their community. | more
CAREERS: From Cert 4 to CLO
She was one of the first to ‘fast-track’ from Cert 4 to dispensing optician. Now Nottingham’s Gina Tye is a registered contact lens optician. She tells her five-year journey – and its romantic ending. | more
EOS in Bishop Auckland: ‘We see around 10 MECS patients a day’
Optometrist partner Maria Sattar attributes Bishop Auckland’s impressive EOS performance to high levels of awareness of their MECS scheme – coupled with great staff engagement. | more
EOS in Dudley: “Being ‘EOS-ready’ means one scheme has led to another”
Ophthalmic partner Hussnan Ejaz explains how persistence and participation in local health care schemes are paying off in Dudley. | more
Call of duty: Top 5 EOS excuses and how to avoid them
Whilst most customers feel cared for when they call us about a minor eye complaint, up to a third can’t get a timely appointment – or are sent elsewhere. Ross Campbell reveals the results of last year’s EOS mystery shop – and analyses the top five excuses for not seeing these patients. | more
Store EOS targets for 2019
Our 2019 national targets for EOS volumes and training accreditations per store – and how to achieve them. | more